After upgrading to Office 2016 in September 2015, some end users reported Skype for Business was no longer on their computers. Those who tried to reinstall the program received an error message stating it was incompatible with the new version of Microsoft's Office suite.
Many Office 2016 users who were unable to install Skype for Business -- formerly Lync -- took to Twitter to voice their complaints. Some were initially happy with the upgrade, but frustrated that Skype for Business wasn't immediately compatible with Office 2016. End users also sent tweets to Microsoft Office and Skype Twitter accounts directly to ask about the issue.