Consumer Reports stops recommending Microsoft Surface PCs over reliability concerns

I have to laugh a little at this. What do you expect Microsoft to say? "Well, yeah...you caught us. They suck". Of COURSE, Microsoft is going to defend the Surface! Now, I have never owned a Surface so I cannot speak to its reliability but, I can say I have not read a ton of articles about how it's crap. Have you?

Consumer Reports is stripping its “recommended” badge from Microsoft’s entire lineup of Surface PCs because the hardware was found to be “significantly less reliable than most other brands.”

In a survey of 90,000 tablet and laptop owners, Consumer Reports found that roughly 25 percent of Surface users have encountered “problems by the end of the second year of ownership.” Those problems include freezing, unexpected shutdowns, and touchscreen response issues. Reuters reported on the latest Consumer Reports reliability study, which was published on Thursday.

“These conclusions are based on our breakage rate estimates for laptops by the end of the second year of ownership, gathered from subscribers' experiences with 41,304 laptops purchased new between 2014 and the first quarter of 2017,” the nonprofit publication wrote. 

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