Leaked Comcast Doc Admits: Data Caps Have Nothing To Do With Congestion

God I hate this company! I have been trying to cancel my service for a month now! I keep getting told "no representatives are available" and they are going to have to call me back. I'm SO pissed!

For years, as Comcast and others have rolled out data caps on home broadband usage, we’ve shown evidence that these artificial limitations on data are all about squeezing money out of consumers, and have nothing to do with congestion. Now, with Comcast prepping to make its first large-scale push of its “data thresholds,” we’re seeing how the company is telling its employees to spin the discussion.

In documents leaked online yesterday, Comcast explains to customer service staff the details of the data cap expansion we told you about earlier this week.

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